Tuesday, September 25, 2012

Non-Slip Sliding Away: How to Stay On the Road


One thing is easy to foretell: Unpredictable weather can cause reduced visibility and hazardous driving conditions that make it challenging for even the most experienced drivers. Fortunately, there are ways to protect yourself, your passengers and your car.
The following tips can help you stay safe when faced with treacherous roads:
  • Assemble a winter emergency kit. At a minimum, it should contain a blanket, boots, shovel, nonperishable food and a flashlight.
  • Plan ahead for stopping and turning. "Feather" the brakes when approaching a stop, especially if the road is slick. If turning, accelerate very gently through the turn.
  • Don't make any sudden moves. Keep it slow and steady to maintain control.
  • Be cautious when braking in icy conditions. Coast over ice. Brake after reaching bare pavement. And never slam on the brakes. Brake gently in a pulsing fashion.
  • Steer into a skid. Remember: Locked wheels lead. If your rear tires are in a skid and "locked," the rear of your car will start sliding to lead the car down the road. If this happens, steer into the skid, not away, and remember, don't brake during a skid.
If you follow these tips but still find yourself in a crash, just remember that what you do after an accident can make a big difference in keeping everyone safe and in helping you and your insurance company work through a claim.
Remember to follow these tips from the experts at The Progressive Group of Insurance Companies if you get into an accident:
  • Stay calm. Stay at the scene but move off the roadway. Warn oncoming traffic by activating your hazard warning lights and/or setting flares.
  • Call the police.
  • Contact your insurance company to file a claim. The earlier your insurance company knows about the accident, the earlier it can get to work to resolve it.
  • Do not admit fault. Only discuss the accident with the police and your claims representative.
  • Exchange information with the other driver(s). And remember to get contact information for any witnesses.
For other tips to keep you safe on the road and keep your insurance rates down, talk to your independent agent or broker. Matt Lehn 941 698 8876
matt@floridaci.com

Health Insurance Buying Guide


Insurers Begin Providing Health Plan Buying Guides

The Obama administration on Monday began requiring health insurers to provide user-friendly guides to patients that explain their benefits, aiming to make buying insurance nearly as easy as scanning packages of food for nutrition facts.
Under President Barack Obama’s healthcare reform law, employers and insurers must provide a summary of benefits and coverage in a clearly worded, standardized format that allows the private insurance market’s 163 million beneficiaries to make side-by-side comparisons of plan offerings.
Consumers are also required to have access to a standardized glossary of insurance and medical terms. The rule takes effect just as insurers and employers prepare for annual enrollment periods, when employees select their coverage for 2013.
The benefit guides will also factor into the creation of new state-based health insurance markets due to begin offering subsidized, private coverage to moderate-income consumers in January 2014.
The Department of Health and Human Services released an eight-page sample benefits form to demonstrate how the actual summaries will outline everything from deductibles and out-of-pocket expenses to referrals and network providers.
The guides are also supposed to show what a plan covers for two common medical situations — new births and adult diabetes.
U.S. officials compared the summaries to the Nutrition Facts label required for packaged food sold in the United States.
The rule has been criticized by the insurance industry as a new administrative burden that will increase the cost of healthcare coverage.

www.lehninsurance.com

Monday, September 10, 2012

Unsual Pet Insurance Claims


A dog that got bitten by a turtle, a hound found literally hanging around the barbecue grill and a cat that went for a ride after getting stuck in a car engine are among the nominees announced by Veterinary Pet Insurance Co. (VPI) for its VPI Hambone Award honoring the “Most Unusual Claim of the Year.”
The nominees also include a dachshund-terrier mix that was found buried alive by firefighters and a potbellied pig that accidentally overdosed on human medication.
The pet health insurance company said the winner will be determined by the public, who are encouraged to cast their vote at www.VPIHamboneAward.com. Voting is open from Sept. 12-25 and will decide which perilous pet will take home the esteemed honor.
Named originally after a dog that ate an entire Thanksgiving ham while stuck in a refrigerator, the VPI Hambone Award has since been presented for three equally unusual claims. Past winners include Ellie, a Labrador retriever who gobbled up an entire beehive and its thousands of inhabitants; Lulu, a hungry bulldog who swallowed 15 baby pacifiers, a bottle cap and piece of a basketball; and Harley, a pug that ate, and subsequently passed, more than 100 rocks.
Here are the 12 unusual claims nominated for the 2012 Hambone Award:
  • July 2011 – Ginger the golden retriever (Rocky Hill, Conn.). Sniffing turned snippy when a feisty snapping turtle chomped down on Ginger’s nose, causing quite a scare and lacerations to her muzzle.
  • August 2011 – Havee the Havanese (Pompton Plains, N.J.). A cleaning spree resulted in a trip to the local animal hospital when Havee’s tail was run over by the vacuum after he fell asleep under the dining room table.
  • September 2011 – Kei the shiba inu (Wadswoth, Ill.). An escalator excursion landed Kei in the animal hospital when one of his paws got caught on the escalator grates.
  • October 2011 – Peanut the dachshund-terrier mix (Sicklerville, N.J.). A squabble with a skunk ended with more than just a bad stench in the air when Peanut was found buried alive by firefighters.
  • November 2011 – Baxter the domestic longhair cat (Seattle, Wash.). This feline fell from the 11th floor and lived to purr about it.
  • December 2011 – Crispy Bacon the potbellied pig (Las Vegas, Nev.). Crispy’s owners always joke that their potbellied pig is their little “rock star,” but they never expected he would take it to the extreme until he accidentally overdosed on human medication.
  • January 2012 – Tomis the cocker spaniel (Sacramento, Calif.). Tomis required surgery to remove an almond he accidentally snorted while snacking at a holiday party.
  • February 2012 – Major the Labrador retriever (Minneapolis, Minn.). A game of fetch ended with a trip to the veterinarian when Major ran full-speed into a rock the same size and shape as his toy.
  • March 2012 – Nathan the miniature dachshund (Pittsburgh, Penn.). An altercation with a vicious muskrat caused a severe bite wound dangerously close to Nathan’s jugular.
  • April 2012 – Bayley the Labrador retriever (Lothian, Md.). While playing inside with his furry friends, Bayley shattered a 55-gallon aquarium that left a two-inch gash on his chest.
  • May 2012 – Beretta the Labrador retriever (Bryan, Texas). Beretta had to be rushed to the emergency animal hospital after her owner found her hanging from a barbecue grill by her collar.
  • June 2012 – Pebbles the domestic shorthair cat (Rio Linda, Calif.). After getting stuck in a car engine, Pebbles went on a 15-mile road trip before being taken to a veterinary hospital to treat lacerations and a broken jaw.
All nominated pets made full recoveries and received insurance reimbursements for eligible treatment expenses, according to the insurer.

Tuesday, September 4, 2012

Another Reason Auto Rates are Increasing


Allstate Sues Florida Neurologic Clinic for $7.6M in False Claims

A Florida neurologic clinic that specializes in treating patients with traumatic brain and spinal cord injuries is being sued by a major automotive insurance company for more than $7 million in false claims stemming from charges it abused patients, failed to provide treatment, and kept them hospitalized without medical justification.
Allstate Insurance Co. has filed suit against the Florida Institute for Neurologic Rehabilitation, Inc., and its owner, Joseph Brennick, in the U.S. District Court for Middle District of Florida under the federal Racketeer Influence and Corrupt Act, for breach of contract, and a variety of fraud charges.
At stake, $7.6 million in allegedly false medical payments for injured drivers insured by Allstate in the state of Michigan.
The Wauchula, Fla.-based FINR advertises itself as the leader in treating traumatic brain injuries, neurorehabilitation, neuropsychiatric disorders, and spinal cord injuries. Its basic services include offering occupational speech physical therapy, and counseling to help injured drivers make the transition from the hospital to their homes.
Although FINR is located in Florida, its largest contingent of patients came from Michigan, where the company has carried out an aggressive and extensive marketing campaign using online resources, circulating print advertising materials, making presentations at conferences, and holding seminars.
No Spending Cap
Unlike most states such as Florida, which caps no-fault automobile medical benefits at $10,000 for emergency cases and $2,500 for non-emergency care, Michigan offers medical benefits with no spending cap. And those medical benefits can be paid out over an unlimited time period.
Allstate charged that Brennick through FINR took advantage of those unlimited benefits in many ways, first and foremost by keeping patients as long as possible.
Under Florida law, FINR is licensed to provide temporary services and all patients are required to have a treatment plan within three days of being admitted and a plan for being returned home or to a longer term facility within 30 days.
Specifically, the law states that “all residents shall use the transitional living facility as a temporary measure and not as a permanent home or domicile.”
Instead of developing those treatment and transition plans, Allstate charged that FINR basically “warehoused” patients so they could charge the insurer a daily per diem rate that is in some cases equaled a $1,000 per day.
For example, a 13-year old who was hurt in a motorcycle accident in 2002, spent six years at FINR at a cost of roughly $1.8 million. Investigators, however, found out the patient rarely received treatment and that the staff neglected to take into effect several other medical conditions that put into question whether he should have been at FINR at all.
Allstate also pointed to other cases where patients received little to no treatment at all.
“With the except of the few hours each day that patients received vocational training, FINR patients were largely confined to their living quarters with no meaningful therapy or rehabilitative treatment,” charged Allstate in the suit.
To hide these facts, Allstate charged that Brennick used a variety of means including falsifying medical documents and demanding per diem contracts to avoid having to itemize bills. Allstate noted that since Michigan law required it to pay FINR’s bills within 30 days of receiving them it offered the insurer little time to question any charges.
“Allstate relied to its detriment upon the presumption of honesty accorded the medical documentation submitted by FINR,” stated the insurer in the lawsuit.
This not the first time Brennick has had a brush with authorities. Previously, he had worked for his father Charles Brennick, who owned the New Medico Health Care System, a chain of 42 rehabilitation facilities.
In 1992, the Federal Bureau of Investigation launched a probe into the operation based on allegations the clinic took advantage of patients and their families by inflating their expectations over a patient’s prospects for a recovery only to discharge them when their insurance benefits expired.
As a result of that probe, the ownership of the company was turned over to Joseph Brennick, who reincorporated it in Delaware and began operating in Florida under the name FINR.
Full Attention Needed
The Consumer Federation of the Southeast reacted to Allstate’s allegations by calling on federal and state authorities in Florida, Michigan, and Connecticut, which is also removing patients from FINR, to investigate the medical facility’s practices
Consumer Federation Executive Director Walter Dartland said the government officials needed to aggressively probe FINR’s care for patients and how they bill insurance companies for those services.
“While we must ensure taxpayer dollars and consumer insurance premiums are being defended, protecting the well-being of FINR’s patients is the top priority,” said Dartland. “These grave new assertions from Allstate deserve the full attention of authorities at the state and federal levels.”
Allstate’s charges has caught the attention of Florida regulators, as the Agency for Health Care Administration, the Department of Health, and the Department of Children and Families made an unannounced inspection trip to FINR’s clinic earlier this month.
Among other things, a review of 98 FINR residents found that 50 patients didn’t even have a diagnosis of a spinal-cord injury or traumatic brain injury and, therefore, did not qualify to be treated at the facility. As a result, regulators are requiring those patients to be moved to other locations.
Regulators also cited FINR for not having initial treatment plans for patients and discharge plans as required from a transitional facility.
Another practice at FINR that is attracting the attention of regulators is the use of the so-called “Brief Assisted Required Relaxation” procedure, or as it is known, BARR.
The procedure calls for three individuals to physical restrain a patient whose behavior could cause harm to themselves or others. The physical restraint can be followed by the use of drugs to calm the patient and secluding the patient from others for an indefinite period.
The BARR procedure is supposed to be used only when all other methods to calm a patient fail. However, patients have complained that FINR was too quick and harsh in using the method and that the staff’s actions may have contributed to two deaths at the facility in the past two years.
It was all part of what Allstate lawyers labeled “a culture of abuse and violence,” which led some patients to describe to their time at FINR as being in “prison.” Since 2005, The Florida Department of Children and Families received 514 complaints of abuse or neglect, with 37 of those complaints being turned over to law enforcement officials.
On the advice of legal counsel, FINR has yet to turn over the BARR documents to regulators.
Florida DCR Secretary David Wilkins said that the three agencies are still pursuing these issues and others to ensure patients are protected.
“We will continue to investigate any allegations of abuse or neglect to this vulnerable population and provide this information to law enforcement and the other agencies involved,” said Wilkins in a statement.

Crazy Callers


Florida Man Pleads Guilty to Phone Threats to Insurer’s Employees

A 49-year-old Florida man pleaded guilty Friday to making hundreds of threatening calls to employees at the Travelers Insurance Co.
Brent Hansen of Seminole, Fla., entered guilty pleas in U.S. District Court in Bridgeport, Conn., to four federal harassment counts, the U.S. Attorney’s Office said.
Hansen was accused of making the calls and leaving more than 260 anonymous voicemails, most of them to two employees of the Hartford-based company, between March 2011 and June of this year.
Many of the messages accused the employees of being murderers, rapists and terrorists and often would include long periods of laughter and screaming, prosecutors said in court documents.
“The voicemails are hostile and consists of long tirades and rants, often for several minutes, in which the defendant states the victims are cursed and that God will damn their soles,” prosecutors wrote in a July memorandum that opposed a motion for Hansen’s release.
The FBI confronted Hansen in September 2011, and he agreed to stop the calls, but resumed making them a short time later, prosecutors said. He was arrested in July.
Hansen also was charged in 1992 with setting fire to the home of friend after an argument, but he fled to Canada before he could be taken into custody, prosecutors said. Those charges were dismissed in 2006 by prosecutors who were unfamiliar with the case because of its age, according to court documents.
Hansen faces two years in prison when he is sentenced on the harassment charges in October.
It was not clear from the court documents why Hansen targeted Travelers. A message seeking comment was left Friday afternoon for his attorney.


ISAAC Claims in Billions


nsurance claims from Hurricane Isaac have starting coming in, with one estimate saying losses to insurers could total $1.2 billion.
AIR Worldwide, which models losses for insurers, said its best estimate of losses was $1.2 billion. Insurers could have to pay up to $2 billion if it turns out winds were higher and rains produce heavy flooding, but only $700 million if losses turn out to be less.
An earlier estimate from EQECAT, another modeling firm, put Isaac’s insured damages onshore in the U.S. as between $500 million and $1.5 billion.
State Farm Insurance Cos., the largest insurer in Louisiana and Mississippi, said it had received 4,266 homeowners’ insurance claims in the two states — 3,805 in Louisiana and 461 in Mississippi. The company had received 1,144 automobile claims — 998 in Louisiana and 146 in Mississippi.
Jim Rowles, claims manager for Mississippi Farm Bureau Insurance, said the firm had received more 600 homeowners claims as of Friday, mostly in the southwestern part of the state. The firm is the second-largest homeowners’ insurer in Mississippi.
Sister company Louisiana Farm Bureau Casualty Insurance Co. had also received about 600 homeowners claims Friday, along with 125 auto claims, said claims manager Bob Warner.
“Losses are not developing at a real high rate,” said Warner, although he said the firm doesn’t cover many properties against wind in metro New Orleans.
He said flood claims may be slow to come in because many areas were still flooded Friday in Louisiana. Farm Bureau is the third-largest homeowners’ insurer in Louisiana.
The Mississippi Windstorm Underwriting Association had received about 400 claims by late Friday, assistant manager Brad Little said. Warren said many claims filed with the insurer of last resort appeared to be worth less than the policyholder’s deductible, meaning the company wouldn’t have to pay anything.
Allstate Corp., which is the second largest insurer in Louisiana and third largest in Mississippi, declined to release the number of claims it has received so far.
A spokesman for the Federal Emergency Management Agency said there were no statistics yet on how many federal flood insurance claims had been filed, and the agency doesn’t expect to have even preliminary statistics for 30 days.
“It’s too soon to tell right now,” spokesman Lars Anderson said.

Wednesday, June 13, 2012

Hurricane Checklist

Use this list for everything you'll need during and after a Hurricane!
(and please, feel free to add "your special items" to it)

Think ahead and be ready. If you do, weathering the storm will be easier.
Decide now if you're going to evacuate. Talk it over with your family.
If you're staying home find a "safe room", without windows, near the center of the house.

Remember these critical points:

1 - Get a minimum 3 day, or better still; 2-Week supply of these emergency necessities.
2 - Make your "Hurricane Kit" portable if you live in an evacuation area. 
3 - Don't forget special supplies for babies, the elderly and dependent persons.
4 - Store clean up and repair supplies in your safe room.

Prepitory
* Full Fuel Tank in the car 
* "Car Kit" inc.; tire patch or "fix-a-flat", blankets, shovel, tow rope, etc. * Full Gas Tank for the Grill 
* Bleach (without lemon or additives) 1 drop per 1 pint (8 per Gal.) of water to purify 
* Extra Cans of gas & oil (careful!)
* Fire Extinguisher (ABC rated, the bigger the better … or better still; several)
* Turn refrigerator to coldest setting and keep door opening to a minimum
* Water Purification tablets
* Water Jugs, 7 gallons of water per person
* Ice & lots of it! (freeze 1 or 2 liter soda bottles, 3/4 full, to drink later )
* Lower TV and other antennas
* Remove outdoor furniture

Personal
* Change of clothes (at least 1 set for everyone in the family)
* lots of extra socks
* Flashlights (one for everyone in the family)
* Blankets, pillows 
* Sleeping bags 
* Soap, shampoo & toiletries

Papers
* Personal Identification (drivers license, passport, etc.)
* Important Papers 
* Insurance information 
* Cash, credit cards
* Other valuable papers
* Stocks, bonds, incorporation or other company papers
* Family Photos / heirlooms

Medical
* Personal Medicines & prescriptions, extra refills. Enough for 2 weeks
* Extra Glasses or contact lenses
* Eyeglass repair kit
* First Aid Kit and Manual
(If you are not buying a commercial First Aid kit, for a good list see: Uncle Dave's First Aid kit. 
or contact The Red Cross at: www.redcross.org, Emergency Management, or your doctor.)

Food (must be "non-perishable)
* More Water
* Eat perishable food right after the storm (meats, cold cuts, etc. within 48 hours or until they warm up)
* Canned and dry food (put dried food in zip lock bags)
* Sandwich Makings (peanut butter & jelly, cheese spreads, crackers)
* Snacks (nuts, dried fruit, potato / corn chips … low salt)
* Non-electric can opener
* Pots and Pans
* Portable cooler (the 12v condensing kind are great)
* Cooler, for water and ice
* Eating and cooking utensils
* Sponges & Paper Towels
* Aluminum foil and / or plastic wrap
* Emergency cooking facilities (grill or camp stove)

Special Needs
* Baby food, diapers & formula 
* Toys (to occupy the children)
* Extra pet food (don't take your pet to any shelter!!) 

Misc.
* Battery-operated radio and / or TV
* Weather band radio
* Alarm clock (wind up or battery operated)
* Batteries spare for all your TV, radios, flashlights, etc.
* Cards or a board game
* Camping lantern (electric or gas)
* Butane lighter and matches
* Pocket knife / scissors * Needle & thread * Toilet paper & towelettes
* Cellular phone (service will be off similar to your reg. phone, but it's an alternative)

Clean Up After the Storm
* Gloves and goggles (for clean up)
* Heavy Shoes
* long sleeved shirt
* Bug spray / insect repellent

Evacuating to a Shelter

If you are evacuating to a public shelter (a very wise idea) there are some thing you should know and bring. Public shelters are usually set up in schools or other large open buildings to house as many people in a space as is comfortable and reasonable. Shelters only provide the basics for life; a roof, four walls, shelter from the storm (literally). When possible they will provide food, water, electricity, heat and emergency medical help. Most shelters also provide communications thou usually this is for official purposes only.

* No weapons or alcohol are allowed in shelters.
* Shelters do not accept pets of any kind. These are Health Dept. regulations.
* Some food is provided … but don't count on this. Bring snacks and sandwich makings.
* Bring your personal items; medication, toiletries, change of clothes, etc.
* Bring bedding; a camp cot, sleeping bag, pillows and blankets.
* Bring your Identification, especially something with your address to pass check points when returning.
* Bring a flashlight, radio and cards or a board game.
* Bring toys for the kids (to keep them occupied)
* Bring any special needs items; Baby needs, special health items (oxygen tank, walker, wheel chair, etc.)

Other considerations

Temporary Toilet:
It has been suggested that a 5 gallon bucket can be used as a temporary toilet. Have on hand a number of heavy trash bags and a supply of "kitty litter". The kitty litter will absorb liquids and help contain odors. Some sort of seat may be fashioned from an old toilet seat or bought at marine or camping supply stores. Hay, it's better than nothing.

Pets:
Arrange for boarding well in advance. Boarding facilities will fill up fast! It may be better to arrange with a friend out side of your home area (affected area). This can be a reciprocal arrangement. If it looks like a storm is threatening their area they can bring their pets to you. Also, contact your local Human Society, Emergency Management Agency or your veterinarian.

Boats on trailers and camping trailers:
These should be staked to the ground. If time permits, dig a shallow hole and set the boat in it with or without the trailer. Boats should be filled 1/3 to 1/2 with water for extra weight … but if is still on the trailer, watch the weight limits so as not to over load the trailer. You may also set a camping trailer in a shallow hole. This reduces the "wind profile". If you have inside storage, all the better but make sure it is a strong building.

Boats in the water:
These must be moved 48 hours before landfall. Anchor in a secluded / sheltered bay or inland area (hurricane hole). Intercoastal Waterway bridges will be locked down for evacuation of the beach areas. For more information contact your harbor master, marine patrol, U. S. Power Squadron or U. S. Coast Guard.

Mobile Homes, Trailer Homes, and RV's:
Obviously this is no place to be in a hurricane! These places are usually mandatory evacuation areas. See the information on "Evacuating to a Shelter". You may also contact your local government, Emergency Management Agency or FEMA for more information on evacuating or securing these dwellings.

Communications:
After the storm (usually 72 hours) communications should be possible to your loved ones outside of the affected area. The Red Cross, some shelters and other "official outlets" will have access to message passing amateur radio operators. Most often the rule is; All "health and welfare" message (that are not urgent or a true emergency) will be held 72 hours so that the official and emergency messages may be transmitted. Please tell your loved ones about this and that they may not hear from you for a few days.
Other communications systems may be set up as well. Local phone companies have been known to set up (some times for free) "emergency pay phone trailers". These are medium to large trailers with eight or more phones hooked in to a hastily repaired line.

Utilities:
Public Utilities (power, phone, cable TV and gas) will be repaired as quickly as possible. Usually in the hardest hit areas first. When waiting for your phone service (cellular too) and power to be restored please remember; this is a large, wide spread disaster. Many people are affected. Please be patient!
Also, service may "flicker" on and off for a while. Many people will be trying to use the limited resources. Phone lines will be clogged and power will be stretched. 

Returning home:
If you have evacuated or have left your home for supplies and you are returning here are some other things to keep in mind. 

* Because of looters and "sight seers" you will need to produce identification (with your address) to pass check points and get in to some of the harder hit areas.
* You will not be allowed in to hard hit areas that are still dangerous (broken gas mains, power lines down, dangerous debris, etc.)
* Prepare your self! As long as you and your family is safe … your home and possessions can be replaced! If you are feeling apprehensive about the condition of your home bring a friend for emotional support (and to help clean up). You have survived some of Mother Nature's worst … now it's just time to clean up and get life back "on track".

Sources of Further Information:

(most of these are in the "white pages" or "blue pages" of your phone book)
The Federal Emergency Management Agency (www.fema.gov).
Local city government
Local county government
Local emergency management
The Salvation Army
The American Red Cross
Local TV and radio stations.

Also check and ask questions at;
Book stores for books on weather, hurricane survival, natural disasters, etc.
Local libraries
The National Weather Service
Marinas, RV and camping stores

This information is compiled by: Dave H. Messinger, N4QPM. I am an Amateur Radio Operator, Florida resident, Emergency Medical Technician and volunteer for Palm Beach County Emergency Management. I can be reached through uncledave@uncledave.org.

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